Contract (Non-Standardized)

An employee in this class is responsible for assisting in the planning, organizing and conducting of programmes of research into areas related to the functioning of the social sector and in accordance with the objectives of the Minister of Culture and Community Development.

The incumbent will be responsible for providing community based mediation services to individuals, families and groups within applicable legislation in order to encourage and support peace conflict management in families, communities and organisations.

This position is vital to the operations of each Community Mediation Centre and the Community Mediation Programme in general. The incumbent facilitates the mediation process by advising clients presenting at the centre on available services of the Agency or other agencies to treat with the concerns and needs of the client as they are assessed by the Coordinator.

The incumbent will be required to manage the day to day affairs of the Mediation Centre and its sub centres in the provision of mediation services. The incumbent is also expected to implement the policy of the Community Mediation Programme and ensure that the operations of the Main and sub centres within the region are successful.

This job requires the incumbent to receive and assess clients in sub-centers remote to the main center. The incumbent is also required to collate statistical data on matters mediated upon and cases referred for mediation for timely submission to the Coordinating Assistant.

The Executive Director serves as chief executive of the Community Mediation Programme and is responsible for the success of the Programme. The incumbent ensures that the Community Mediation Programme is relevant to the national strategic objectives as articulated in the stated policies of the government, and, to the sustainable development of families and communities.

The incumbent is responsible for maintaining the currency and accuracy of the data on IHRIS for the Ministry in the following HR modules; Administer Workforce, Recruit Workforce, Basic Benefits, Performance Management, Training Administration, Labour Relations, Health and Safety and the generating of Human Resource Management Reports.

Developing and Implementation of records management programs, such as records retention schedules, disaster prevention and recovery program for vital records, electronic records management, productivity improvement though improved retrieval and access.

To be responsible for processing client’s requests and providing information/services to
members of the public.

To be responsible as the team leader for the people responsible for administering the citizen
interface process. This includes the supervision of the People Issues Interface Officers.